Waking Watch officers including Fire Wardens and Watchmen play a pivotal role 24/7 a day to secure clients' properties either residential or commercial. Waking Watch officers are the first line of defence and are on the guard all the time in order to proactively notice unusual activity which may compromise safety on their sites, employees and visitors. The Waking Watch officers will notice any abnormal change and will report to the management or authorities so that appropriate measure can be take well before time.
Our Waking Watch officers realise the importance of ensuring the safety and security of our client's property, premises and human resource. However, our team of Security Managers provides further training to Waking Watch officers in order to strengthen their knowledge and comprehension in the field.
To further complement tailored made services to our client, we ensure that:
Manned guarding activity includes guarding premises against unauthorised access, damage and destruction, stealing, assault or against injuries that might be suffered in consequence of the unlawful conduct of others. Our officers will provide physical presence, carrying out patrols or surveillance to deter or discourage any unanticipated incidents from happening or will pass information to authorities if it happened already. They will also determine if a person is suitable for admission to the premises.
Our staff are screened and vetted in accordance with BS7858 standard and we also provide officers to go under Enhanced Disclosure and Barred checks if required by our clients to work with vulnerable adults and young persons. We hold a bank of officers i.e. static, door supervisor, CCTV operators, dog handlers trained to work on your sites listed below:
We believe in principle that anything is possible and this ethos remains at the heart of our company. We understand that dedicated and trained staff is essential for providing the highest level of customer care services to residents. We provide our clients with an exceptionally high standard of concierge services, which encompass every aspect of their lives. We ensure that all requests from our clients are carried out with diligence and meticulous attention.
The services that we offer are limitless in scope. Everything we do is highly personalised and delivered by a caring and conscientious staff. We know that we must understand our clients’ priorities, needs and preferences in order to work effectively. It is only then that we can offer the essential service that will become our trademark.
Our concierge officers are mentored to enable them to achieve the best of their potential. The concierge officers understand the importance of their engagement as part of a community. This involvement by our staff is a great source of satisfaction for residents of the property. Our goal is to gain an in-depth understanding of clients and site requirements and services are tailor-made in a matter that ensures a safe and secure environment.
We put customer services at the forefront of what we deliver and therefore provide experienced and trained staff to achieve client satisfaction. Our staff is aware of the importance of Customer Services, Health & Safety Practices and Counter-Terrorism Initiatives.
We are focusing more on helping people working in the care sector and we are proud to disclose that our staffs have attained such experience. We believe that Care Support Workers are providing amazing services to their customers and we intend to support them in their achievements.
Our officers hold the right experience working as a team with both waking and sleeping staff and customers with different needs and dealt with many issues on their own. These performances are appreciated many times by the clients and we intend to continue providing quality services to our customers in the future.
Smart Manpower Ltd
124 City Road, London
EC1V 2NX
United Kingdom
Smart Manpower Ltd, Registered in England and Wales - Company No 11040643
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